The following is a description of file in accordance with sections
10 and 24 of the Personal Data Act (523/1999).



Olecranon Oy (Business ID: 1859485-5 VAT-Registered)
Kelohongantie 16, 15200 Lahti, Finland



Ari Pellinen
Telephone +358 (0)3 733 1234



Olecranon Oy’s customer register




The grounds are legitimate interest or consent. The person is registered as a customer of Olecranon or has purchased products from Olecranon.




The purpose of the file is to maintain the Olecranon customer register and manage and process orders as well as maintain the customer relationship. The data may be used for the purpose of developing operations or for statistical purposes. The register is also used for tracking lost parcels. The data may be used for producing more personal, targeted content in our online services. Personal data is processed within the scope allowed by and to the extent required by the Personal Data Act.


The data in the file may be used for the purposes of targeting advertisements in Olecranon’s own registers without disclosing personal data to third parties. Olecranon may use cooperation partners for the purpose of maintaining their service and customer relationships. Some of the data in the file may be transferred to partner servers due to technical requirements. The data is only processed through technical interfaces for the purposes of maintaining the customer relationship with Olecranon.


Olecranon has the right to publish the data in the customer register as an electronic or written list, unless expressly prohibited by the customer. A set of address stickers for direct advertisements is an example of the type of lists referred to here. The customer has the right to prohibit the publishing of this information by notifying Olecranon customer service via e-mail at or notifying the person responsible for the file directly.




 The personal data file contains the following information:

  • First and last name of data subject
  • E-mail address
  • Street address
  • Telephone number
  • Company and post
  • Company address
  • Newsletter subscriber’s reading data and online behaviour
  • Analysis and profile data
  • Offer history and information on any other communications
  • Information on orders processed
  • Order tracking information provided by Posti




Olecranon Oy processes all customer data in confidence.


The data in the customer register is only available to Olecranon, unless Olecranon uses external service providers either to produce added-value services or to support decision-making related to credit. This data is, however, not disclosed outside Olecranon or for the use of Olecranon’s cooperation partners, except for in matters related to credit applications, debt collection or invoicing as well as in cases where disclosure is required by legislation. Personal data is not transferred outside the European Union, unless it is required for the purposes of ensuring technical implementation by Olecranon or its cooperation partner.




According to section 26 of the Personal Data Act, data subjects have the right to access the data stored about them in the personal data file. The right of access request must be submitted in writing and sent to the person responsible for the file specified above. Data subjects may submit one right of access request per year free of charge.


In addition, according to section 29 of the Personal Data Act, data subjects have the right to demand rectification of any faulty information in the file. The fault that is requested to be rectified must be specified in the request and the correct information must be provided. The written rectification request must be sent to the person responsible for the file specified above.

Our customer service aims to answer any queries about the personal data file within 2–5 working days.




The personal data of data subjects is erased upon request by the data subject unless otherwise stipulated by legislation, open invoices or debt collection measures.




We only store your information for the time required, with the exception of any longer retention periods required for the fulfilment of responsibilities specified in the law, such as responsibilities related to bookkeeping and consumer trade and any related verification.




In order to offer you added value, we may also include third-party links on our website. These linked pages have their independent and separate data protection policies. This means that we are not responsible for the content or actions of the websites we have linked to. However, we strive to protect the integrity of our website and are glad to receive feedback on these linked sites (or any information on broken links, for example).




The file is not disclosed to outsiders. The file is protected against unauthorised access and the accidental or unlawful loss, changing, disclosure or transfer of data or other unlawful processing of data. Right of use of the register requires right of use of Olecranon’s intranet.




This website uses Google Analytics software provided by Google Inc. (hereafter referred to as ”Google”) to monitor visitors. The JavaScript code of the monitoring software is run through the service in connection with each loading of the page. Google Analytics identifies users using so-called cookies that are text files stored onto your computer by your browser. The data concerning the use of the website is transmitted and stored on Google servers located in the United States, for example. Google uses this information to compile reports on the use of the website. These reports are used for compiling statistics on the number of users and for the purposes of improving the service.


The user data collected using cookies is anonymous. Users may disable cookies in their browser settings. However, disabling cookies means that the user may not be able to use all of the features of the website. By using this website, the user approves Google data collection for the purposes mentioned above.


In addition to the user monitoring software mentioned above, the website may use other software to monitor visitors. The operational duty cycles of this software are usually not continuous, and in many cases their nature is to test the software for Olecranon for purposes not related to actually monitoring and analysing visitors to


The user monitoring software may record more detailed visitor information than Google Analytics. This visitor information cannot, however, be primarily used to determine whether the data concerns the user or their family or anyone living with them. The software can be used for purposes such as customising content based on determined behavioural rules or identifying mouse movements on the website.


Google Analytics also collects data on user interests based on which pages the browser has visited in the Google Display Network and uses this data to assess the demographic data pertaining to the user. Google Analytics only collects anonymous data on the assumed interests of visitor groups and the assumed demographic data pertaining to visitor groups. No data is collected on the sites visited and individual visitors.


We will provide more detailed information on the software we use and the data it records at any time upon request. Most of the software is discernible from the source code of


Please see the Google privacy page for more information. You can disable Google Analytics monitoring at